Welcome to the Downline Builder Customer Support Area! This site has been designed to conveniently provide the latest up-to-date information & documentation for all of our users. As a licensee of the DB, you are entitled to unlimited use of this on-line area.

You may select the feature of this support area that you would like to use below:

• Testimonials: We invite any of our customers to leave some comments about our service. Once approved your testimonial will be placed on our testimonials page - a highly visited portion of our site.
• Installer: To download the latest copy of the Downline Builder installer, visit our download page. This program will allow you to place the DB on your web site once you have ordered a license.
• FAQ: The Customer FAQ also contains over 120 answers to Frequently Asked Questions. Let our site, search our entire database of common problems, errors messages, and how-tos. The answer to your question can be found in seconds!
• Tech Support: You can contact the technical support department through our special web site form. If you have not installed the DB yet, this feature will allow you to contact support with any questions. After installation you can use the form within the administration area for more accurate service.
• Transfer & Reinstalls: Should you need to move the DB to a new web site location, we can handle these needs on our reinstall page.
• Redirect Script: Our special redirect script available to our clients for forwarding member web sites.
• User's Manual: For users that are still using version 3 of our software, we have made a download of the user's manual available for you. The v4.x manual is integrated and personalized into the administration area of your Downline Builder, and as such it cannot be downloaded.